Current Vacancies

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Marketing Officer/Audience Development

Type of Contract: 2 Year Contract.
Hours: 0.8 FTE, 30 Hours per week, over 4 or 5 days
Reporting to: Managing Director
Start Date: 1 May 2020
Salary: £25,350 pro rata

 

This is a unique opportunity to work in an Arts Council England National Portfolio Organisation holder and Accredited Museum across artforms and events from visual arts to comedy, music, theatre, heritage, outdoor festivals and so much more. You will be working directly with the programme and exhibition staff and volunteers to fulfil the potential of this quarter of a mile long arts centre, a home for a wide cultural experience and great cake!

Duties and Responsibilities

Marketing

  • To plan and undertake market and audience research, for both existing and potential audiences and service users and develop our marketing strategy.
  • To plan and implement marketing campaigns for The Ropewalk but also for specific events / shows including Barton Arts Festival and Heritage Open Days.
  • To manage production, including design, copy writing and proof reading, of publicity materials such as posters, brochures, newsletters and managing the content of our website, liaising with visiting companies or agents where necessary.
  • Increase website traffic to The Ropewalk’s websites via various digital marketing methods.
  • Run social media accounts, developing campaigns and ensuring social media best practice.
  • To keep poster and brochure sites, both at The Ropewalk and outside, up to date.
  • To develop and implement plans for direct mail and emarketing, including continuation and development of our social networking activities.
  • To work with The Ropewalk Press Officer to produce press releases, press advertising and liaise with local, regional and national media
  • To undertake data analysis and reporting within the box office to enable targeted timely communications for a variety of artforms.
  • To manage the arts databases and maintain an understanding of GDPR.
  • Provide timely, regular briefings to the management team and board of the status of projects and research findings.
  • Keep on top of an ever evolving field by identifying and undertaking appropriate training and completing desk research to ensure you are always aware of any new developments.
  • Be a creative thinker.

Audience Development

  • To develop new audiences for the venue, working with our existing target groups and identifying new ones.
  • Update and develop our Audience Development Plan.
  • Identify audience development initiatives to be aimed at these target groups, eg workshops and outreach activities.
  • Explore collaborations with other organisations as a good way of sharing marketing resources.
  • Take day-to-day responsibility for finding new opportunities to develop audiences and maintaining enthusiasm for events, exhibitions and the live programme with visitors, audiences and the whole staff team.
  • Actively liaise with local schools and other groups to build audiences for performances and other activities at the venue.

General

The post holder will be a key member of a small team and other duties and responsibilities compatible with the grade of the post can be expected:

  • acting as an ambassador and advocate of the venue’s work.
  • attending certain events.
  • assisting reception staff in running the box office system.
  • managing the marketing budget.
  • analysing and providing data to be used in funding bids.

Essential skills and experience

  • Minimum of 2 years marketing and audience development and data capture experience.
  • Experience of online booking systems.
  • Strong communication skills, especially the ability to demystify the more complex elements of Marketing and audience capture and development.
  • A personal interest in Culture.
  • Self-management experience.
  • Strong English language skills, both written and verbal.
  • Adept with numbers, MS Excel, and reporting data in effective formats.
  • Excellent keyword research skills.
  • Interpersonal skills – the ability to get on with and earn the respect of a wide variety of people/stakeholders within the organisation and public domain.

Desirable skills and experience

  • Previous media/publishing experience.
  • Working knowledge of advertising and monetisation.
  • Driving Licence.
  • Experience of the Audience finder dashboard.
  • Managing staff.
  • Working with volunteers.

Terms and Conditions

This post is currently £25,350 (pro rata) i.e. £20,280 per annum. Salaries are paid monthly in arrears. The post is pensionable as part of the NEST Scheme but you may elect to opt out.

Hours of work are 30 per week – four or five working days to be agreed. You will be expected to work mainly daytimes but flexibility to work some evenings and weekends is required. The pattern of working days is to be agreed with the Managing Director. Once agreed, we will expect that pattern to remain in operation, unless reviewed by the management team because of changing operational requirements. Any additional hours worked will not be subject to overtime pay but may be taken as time off in lieu, subject to the exigencies of the service.

Holiday entitlement: 28 days per year pro rata, incl. bank and public holidays.

This post is part-funded by Key Fund and continuation at 30 hours per week beyond April 2022 will be subject to confirmation of further funding.

How to Apply

Your application must include a current CV and covering letter by the deadline of midday on Tuesday 24 March 2020.

contact: melissa@the-ropewalk.co.uk 

Interviews will be held Monday 30 March.

 

Cleaner

Job brief
We are looking for a Cleaner to ensure that the premises are kept clean and tidy in accordance with Health & Safety regulations. Working in conjunction with our existing cleaner, the goal is to keep our building in a clean and orderly condition which the public will be pleased to enter.

Hours: Friday’s 8:30am to 12:30pm (4 hours per week) Rate: Minimum wage

Responsibilities

Clean and re-supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc). Carry out heavy cleansing tasks and special projects such as carpet shampooing & deep clean of kitchen facilities as & when required. Notify management of occurring deficiencies or needs for repairs. Stock and maintain supply rooms. Cooperate with the rest of the staff. Follow all health and safety regulations

Requirements
Experience as a cleaner
Ability to handle cleaning equipment and machinery eg vacuum
Knowledge of safe handling of cleaning chemicals and supplies
Self motivation and ability to work independently
Flexibility to cover holidays of our existing cleaner and work extra hours on request from time to time to suit the needs of the business.

Skills
Being observant and thorough
Skills of handling cleaning equipment
Communication
Customer service and sound judgement
Efficiency and discretion
Honesty and integrity
Motivation and flexibility
Respect and professionalism
Time management and multitasking
Understanding and following safety rules
Understanding of health and safety regulations

Closing Date: March 15
To apply: Please submit a current CV and covering letter to melissa@the-ropewalk.co.uk

 


Recently Filled  Positions

Chef

An opportunity has arisen to join the team of Chefs at The Ropery Coffee Shop within The Ropewalk in Barton upon Humber.
The award winning Ropery Coffee Shop is a busy daytime business providing a high quality, predominantly vegetarian, menu 7 days a week.
We are looking for an enthusiastic and reliable cook to join the team and further develop our reputation. 

You will:

  • Be experienced in working under pressure to tight deadlines in a busy kitchen.
  • Have the relevant qualifications eg food hygiene, for the environment.
  • Have passion and enthusiasm for cooking, development of menus and our catering offer.
  • Be reliable and flexible in your working patterns to cover extra shifts, holidays etc.
  • Be able to work closely with a large team of kitchen and front of house staff to maintain and build our business. 

Summary of Main Duties & Responsibilities 

  • To prepare, cook and serve food to a consistently high standard including main meals, snacks, cakes and set buffet menus
  • Develop menu ideas including seasonal and weekly specials main meals and the cake cabinet.
  • Maintain high standards of food hygiene and general cleanliness at all times during service to comply with all relevant legislation and leaving the kitchen clean and tidy ready for the next day.
  • To contribute to maintaining our 5* ‘Scores on the Doors’ hygiene rating.
  • To assist the Coffee Shop Manager in stock control, rotation of ingredients and finished dishes
  • To ensure a high standard of customer service is provided at all times.
  • Support junior members of staff with presentation, guidance on basic recipes and general kitchen duties.

Approx 28 hours pw over a 2 week rota – Hours to be confirmed, but will include working to a regular rota including Friday evenings, Saturday daytime, Sunday daytime on alternate weekends.  Pay rate £9.70 per hour.

Please refer to JOB DESCRIPTION

Closing date: Sunday 28 July 2019 4pm

Interviews: w/c 29 July 2019

Proposed start date : 1 Sept 2019, subject to notice requirements

Salary: £9.70 /hour

PREVIOUS APPLICANTS NEED NOT APPLY

Weekend Waiting Person / Kitchen Assistant:  Job Advert May 2019 

The Ropewalk Coffee Shop is looking for two-three Waiting staff &/or Kitchen Assistants to join our team helping in the smooth running of this busy area of the business at weekends.

These posts would especially suitable for, but not restricted to, young people 16 – 19 years old who are looking for part time work whilst studying. Although the posts are for weekend work, availability during the week to assist with holiday cover would be an advantage.

You should be reliable & friendly and ready to help in any area of the kitchen & coffee shop if needed.  Full training will be given to successful applicants.

Exact shift days/times to be confirmed but expected to be alternate Saturdays or Sundays but there will be opportunity for extra shifts during busy/holiday periods.

Wage rate: minimum wage rate for age

 

Summary of Main Duties & Responsibilities

  • To ensure a high standard of customer service is provided at all times.
  • Serving customers and cash handling
  • To assist in preparation of food when required.
  • Ensuring the counter is continually stocked with clean crockery and cutlery.
  • Keeping the kitchen area clean and tidy.
  • To leave the coffee shop clean and tidy ready for the next day’s trade.
  • Maintain high standards of hygiene at all times in order to maintain our 5* ‘Scores on the Doors’ hygiene rating.
  • To restock and date check retail sales stock
  • To serve refreshments in meeting rooms and deliver buffets when required
  • To provide occasional telephone answering cover as necessary.

Please apply in writing with CV to The Ropery Coffee Shop or by email to info@the-ropewalk.co.uk to arrive by Friday 24 May 2019.

 

 

Business Manager

The Ropewalk Arts Centre is looking for a part-time Business Manager to job-share with the existing post holder. The right person will have staff management experience, a good working knowledge of HR procedures, accounts and payroll software. We are looking for a professional person to work alongside our creative team to develop The Ropewalk’s potential. The person we are looking for will have a ‘can do’ and co-operative attitude in the workplace and will be ready to get involved in this vibrant and challenging business.

Please refer to JOB DESCRIPTION

Salary                        £23,887 pro rata + Auto-enrolment pension
Hours                        2.5 full days pw job share: exact split TBC

Some flexibility to help with holiday cover would be an advantage

Holidays       Stat min hols: 28d pro-rata incl public holidays

Application by CV and covering letter to lorraine@the-ropewalk.co.uk

Closing date Sunday 17 March 2019
Interviews week commencing 25 March 2019
Proposed start date 1 May 2019 subject to notice requirements